Q: What is your shipping timeframe?
A: We dispatch products within 2-3 working days of order confirmation and aim for delivery within 4-6 working days.

Q: Who are your courier partners?
A: We collaborate with reputable couriers like Blue Dart and eKart to ensure reliable delivery services.

Q: Can I track my order?
A: Yes, we provide tracking information through whatsapp once your order has been dispatched, allowing you to monitor its progress until delivery.

Q: What if I encounter issues with delivery?
A: If you have any concerns regarding shipping or delivery, please don't hesitate to reach out to our customer support team for assistance.

Do you accept returns?
A: Unfortunately, we do not accept returns as jewelry falls under non-returnable goods category. We pride ourselves on offering the best quality in the market, ensuring that quality isn't a reason for returns or exchanges. However, in cases of incorrect products or defects, we provide hassle-free exchanges.

Q: Can I exchange an item?
A: Yes, we facilitate easy exchanges for incorrect products or defects. While we maintain the highest quality standards, if you still wish to exchange a product, we can arrange it for a nominal fee of Rs 180, covering reverse and delivery charges incurred by our courier partners.

Q: What if I receive a damaged or wrong item?
A: If you receive a damaged item or an incorrect product, we're here to assist you promptly. Simply provide us with clear evidence, and we'll arrange for a hassle-free exchange.

Q: Do you offer refunds?
A: Refunds are not provided; however, we are committed to ensuring your satisfaction. Our dedication to quality and customer service aims to provide you with confidence in your decision to shop with us.

Q: How can I trust your business?
A: We've dispatched over 10,000 parcels since 2021, showcasing our extensive experience and reliability. Our physical store in Malad West, Mumbai, reinforces our commitment to quality and service. Moreover, we provide dispatch images for transparency and boast a thriving community of over 13,000 followers on Instagram. With this track record and support, there's no reason not to trust us. Order your jewelry now with confidence!